Welcome To Western Dispatch – Edmonton Alberta
Western Dispatch is a locally owned Alberta company established in 1981 operating within the province of Alberta. Our fleet of over 75 computer dispatched vehicles range from small courier cars and vans to 3 & 5 ton P&D Trucks. All vehicles contracted to Western Dispatch are operated by experienced and highly motivated drivers prepared to meet any service requirement. Our uniformed drivers work under a non-union owner operator configuration with remuneration based on percentage split either by the hour, piece or weight. All Western drivers are fully bonded, dangerous goods certified and carry a two million dollar liability policy. We are proud of and stand behind our track record in supplying and setting the standard for service levels in our segment of the industry. Our Total Service Quality program is progressing and constantly being updated through the use of computers, both audio and visual videos and on the job training. Presently we occupy over 25,000 square feet of space in Edmonton which is alarmed and video monitored 24 hours a day. Our entire organization is computerized with programming specifically designed for our industry by in house programmers. We have the ability to link via modem or Internet with large users of cartage services allowing us the ability to do direct information exchange. This allows our customers the availability to input and track their own pickup and delivery progress without having to make a telephone call. With the touch of a button our customers can now advise their own clients the status of their shipments. Western Dispatch’s main emphasis has traditionally been distribution services within the City of Edmonton. Our continued commitment to total customer service has lead us to developing a comprehensive interline partnership with many Alberta, Saskatchewan and British Columbia transportation companies servicing these provinces. These partnerships have enabled us to pickup and deliver at competitive rates to all points in western Canada.